Support
We read every message.Need help, hit a bug, or have an idea? Email support@suprun.ca and you'll hear back from a real person (the developer).
Frequently asked
Is Eye Fitness free?
Yes — the Beginner and Intermediate programs, Iri, voice guidance, streaks, and achievements are free forever. A single optional purchase (Eye Fitness Pro) unlocks the Advanced, Progressive, and Geometric programs and the rest of Iri's wardrobe (try any item on Iri first). It's a one-time purchase, not a subscription — the App Store shows the price in your currency. Each Pro workout can be played once, in full, for free before buying, and after that one free Pro session comes back every two weeks on a different workout — no trial to start or cancel.
I paid on another device — how do I unlock here?
Open the paywall (or Settings) and tap Restore. As long as you're signed into the same Apple ID, your unlock will reactivate.
Will these exercises improve my eyesight?
Eye Fitness is a wellness app for relaxation and eye-movement practice, not a medical treatment. Many people find guided eye breaks help with the tired, strained feeling from screens. It makes no medical claims — if you have concerns about your vision, please see an eye-care professional.
Does the app track me or upload anything?
No. Everything runs and stays on your device. There's no account, no analytics, and no network calls beyond Apple's purchase handling. See the privacy policy.
How do I turn the voice or reminders on/off?
Open the You tab. "Sound & haptics" controls voice guidance, "Daily reminder" the once-a-day nudge to train — switch it on and pick the exact time — and "Eye-break reminders" the 20-20-20 nudges.
How often do the eye-break reminders arrive?
As often as you choose: from once to eight times a day, between hours you set (9:00 to 17:00 by default), on weekdays only unless you include weekends. They are delivered quietly — no sound, and never a banner over the app you are using.
The reminder isn't showing up.
Notifications are probably turned off for Eye Fitness. The app tells you when that is the case: open the You tab and tap the "Notifications are off" row to jump straight to iOS Settings, or go to iOS Settings → Notifications → Eye Fitness and allow them there.
Contact
Anything else: support@suprun.ca.